Alam son's Refund policy
Thank you for choosing Alam Son’s for your website design, graphic design, digital marketing services, themes, and plugins. We strive to provide high-quality products and services to meet your business needs. However, we understand that there may be circumstances where a refund is necessary. Please review our refund policy below.
1. Website Design and Graphic Design Services:
Due to the nature of our services being highly customized and time-intensive, we do not offer refunds for website design and graphic design services once the work has commenced. However, if you are dissatisfied with the initial concepts, we are open to discussing revisions to ensure your satisfaction.
2. Digital Marketing Services:
Refunds for digital marketing services will be considered on a case-by-case basis. If you are unsatisfied with the results of our digital marketing efforts, please contact us to discuss your concerns, and we will work with you to find a suitable solution.
3. Themes and Plugins:
For themes and plugins purchased from Alam Son’s, we offer a 7-day money-back guarantee. If you are not satisfied with your purchase, you may request a refund within 14 days of the original purchase date. After the 7-day period, no refunds will be processed.
Refund Procedure:
To request a refund, please contact our customer support team at gseveloper@gmail.com with your order details and a clear explanation of the reason for the refund request. We will review your request and get back to you within 2 business days.
We appreciate your understanding and cooperation. If you have any questions or concerns regarding our refund policy, please feel free to contact us. Thank you for choosing Alam Son’s for your digital needs.